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NIB Services 
 

If you are looking for a service provider that delivers quality, value, and unmatched dedication, turn to NIB Services. NIB and our associated agencies perform a variety of services that provide employment opportunities for people who are blind. By procuring services under the AbilityOne Program, your organization benefits with:  

  • No solicitation to issue
  • No bidders list to administer
  • No bids to evaluate
  • No increases to government staff
  • Cost-effective means to contract for vital services
  • Technical support and regulatory assistance 

NIB Services are also available through our GSA Federal Supply Schedule #GS-00F-0032P.

 
TeleServices

NIB TeleServices ensure that your valued callers reach a human voice on the line, whether they need customer assistance, wish to place an order or require additional support. We are committed to resolving each call to ensure the highest levels of customer and caller satisfaction. Our TeleServices include:

  • Call centers
  • Multi-channel contact centers
  • Customer support
  • Healthcare and military base switchboards
  • 1-800 information centers
  • Order centers
  • Telecommunications support
  • Professional services

Supply Chain Services

NIB Supply Chain Services are designed to help you plan and manage everything involved in sourcing, procurement, conversion and logistics management activities. We take the stress away by considering and removing factors that can cause a disruption in your supply chain, ensuring that you get what you need when you need it. Services include:

  • Storage, distribution and fulfillment
  • Assembly and kitting
  • Inventory control, reporting and management
  • Packing and sorting
  • Labeling and addressing
  • UID and RFID tagging
  • Material handling
  • Shipping and receiving
  • Transportation scheduling
  • Freight consolidation
Administrative Services
We know that the needs of your organization are ever-changing. That’s why the NIB Services team has designed a complex offering of secure administrative services to provide you with the support you need. Working with our specialized team, you can select from a broad array of administrative services to fit your specific requirements and cost structures. Choose from:
  • General administrative services
  • Online document management
  • Mailroom operation
  • Medical transcription
  • CD-ROM and DVD replication
  • Data entry
Contract Management Support
The federal government needs contract administration and close-out services.  For example, the U.S. Army has 300,000+ contracts that require closing.  To meet this need, we provide services such as:    
  • Research and analysis to ensure all requirements for closing contracts are complete.  We present “ready-to-close” contracts to government contracting officers. 
  • Contract close-out document preparation 
  • Contract document imaging and indexing
  • Contract document destruction 

NIB is seeking motivated legally blind individuals to join its Contract Management Support (CMS) program. For more information about how to apply for positions in the CMS program, click here.  To view the CMS Program video, click here

 
Document Management 

Our integrated technology solutions enable customers to capture, manage and control their documents to increase efficiency, reduce costs, improve service, facilitate compliance and ensure information security. Services provided include:    

  • Electronic document conversion
  • Document prep, scanning and indexing
  • Hosted image management
  • Document destruction
 

Contact Us

Our solutions ensure you receive exceptional service and performance while supporting an important employment mission. Contact NIB Services Development at 703-310-0500 or services@nib.org to learn more.

NIB associated agency employee working at desk